About TSI
About TSI
About TSI
About TSI
About TSI

A Track Record

Of forged relationships
TravelServices' strength and capability to serve you, our client, comes from years of honed experience in the travel industry combined with forged partnerships with only the best operators around the globe. Our partnershhip with FCM Travel Solutions, by far one of the few travel management consultancies able to establish global network capabilities in over 97 countries, provides us with the needed muscle to deliver our service commitments efficiently. This world-wide reach means we have a global network of experts and coordinated systems in place to provide you with world-best prices for any travel route at any time of the year.

Our History & Network

TravelServices, Inc. (TSI) has been operating in the Philippines since 1969 as Thomas Cook Travel. Originally a partnership between Smith Bell & Company and the Thomas Cook Group of UK, the Metrobank Group gained control of the company in 1986 by acquiring majority share of Smith Bell & Company. The company was then renamed as Travelex when the latter acquired Thomas Cook's Global and Financial Services Group. Travelex'share was eventually bought by Asia Pacific Top Management International Resources Corp, a leading management company which operates the Marco Polo Plaza Cebu Hotel. The company was renamed First Metro Travel Inc.

In 2010, TravelPeople Ltd. Inc., an affiliate of the Magsaysay Group of Companies, entered into a share purchase agreement with First Metro Investment Corporation, the investment arm of the Metrobank Group, to acquire the majority shares of First Metro Travel Inc. The new entity was given the name TravelServices Inc.

At another forefront, FCM Travel Solutions a global Travel Management Company (TMC), established in 2004 through Australia's largest travel company, Flight Centre Limited, began to emerge as a major player in the travel industry. Boasting a strong global network, delivering comprehensive service to its customers, and accelerating their success as a world class travel-management, company, this then paved the way towards the union of two entities, dedicated towards service excellence in the corporate travel industry.

Today, FCM Travel Solutions Philippines is proudly represented by TravelServices Inc. We help companies identify strategic ways to make corporate travel efficient and less costly. We offer a complete travel management consultancy service ranging from travel reservations, travel risk management to customized travel arrangements for big groups. Our head office is located in Makati , with branches in Laguna and Cebu, and some onsite offices.

TravelServices is duly accredited by the International Air Transport Association (IATA), Philippine Travel Agencies Association (PTAA), Philippine IATA Agents Travel Association (PIATA), Cebu Travel and Tours Association (CTTA), Department of Tourism (DOT), National Statistics Office (NSO). TSI is also a member of the Australia-New Zealand Chamber of Commerce (ANZCHAM).

Our Mission

We deliver superior products and services safely and efficiently, continuously innovating to exceed our customers’ expectations. We provide a great place to work in, reward creativity and enthusiasm and provide opportunities for career advancement and personal development.

While aiming to enhance company value by exercising visionary leadership, we also work hard to maintain sustainable, ethical, and mutually beneficial relationships with partners and suppliers. Our team commits to the continuous improvement of our processes and the quality of our services and products. Our actions are inclusive of the larger community we serve, which is why part of our goal is to act responsibly with fervour to protect the world we live in.

Our Corporate Values

The foundation of our beliefs is built on our values which guide us in our decisions and actions. We conduct our business in a socially responsible and ethical manner, with the highest respect for the law wherever we are present, in full support for universal human rights and protection of the environment to ensure the greatest benefit to the communities where we work. We put the greatest importance on the values of Integrity, Accountability, Excellence, Innovation, Enthusiasm and, We Care.

Our People

Our people are our most valuable resources and are essential to our success. We value each individual’s unique contribution to the organization. We commit to give our employees the opportunity to explore career avenues that maximize their potential and fulfill their personal aspirations through training and personal development.

Through our awarded culture of people development, ownership and recognition, we manage your challenges to deliver travel efficiencies and savings. We're your advisors and hands-on support team across every aspect of your business travel. Our people are empowered to take initiative and make decisions so your business can save on time and cost while benefitting immediately. We take full ownership of your travel needs, results and value.

Corporate Social Responsibility

We believe that corporate social responsibility is our social investment, integral to the way we conduct our business. We do not measure our success by profit alone but by how we improve the lives of our people and their families, the communities we work with and the planet we live in.

Our CSR programs are geared towards addressing the changing social and economic developmental needs of our people and their families, as well as of the less privileged communities in areas where we operate. We commit to continuously be responsive to the evolving needs of our people and our communities.

Aside from supporting the Homer Foundation, TSI has partnered with World Wide Fund for Nature to protect one of the most beautiful coral reefs in the world, the Tubbataha Reefs. The iTubbataha program aims to raise a sustainability fund which will benefit ecotourism, livelihood and capacity building projects for the upkeep of the Tubbataha Reefs and nearby community of Cagayancillo in Palawan, Philippines.

Our Clients

We work with companies of all sizes across every industry sector. Our clients range from local businesses needing a one-on-one approach to multinational companies that require a consultancy team to handle their extensive portfolio.

Our major clients include leading companies in sectors such as clinical research, fast moving consumer goods (FMCG), shipping, transport and logistics, banking and finance, human resources, training and information technology.

Our Network

Our world-wide reach spanning over 97 countries means we have a global network of experts and systems in place to provide clients with assistance wherever necessary. We have management and operational structures focused on seven regions including North America, Latin America, Western Europe, Central Europe, Middle East, Africa, and Asia-Pacific.

Our expansive network provides clients with local support and contacts that have in-depth industry knowledge, strong supplier relationships and the ability to drive savings on all your domestic, regional and international travel needs.

We invite you to explore our global counterpart's services and see what we mean when we say we will take care of you. Know more about our partners at FCM Global.